thatkiidkb Posted December 27, 2013 Report Share Posted December 27, 2013 ok so i hook up my roxio and its all pluged in and this is what i get http://gyazo.com/598fc2f4787724a0814e902e18c2019f Can someone please help me Quote Link to comment Share on other sites More sharing options...
0 Jim_Hardin Posted December 27, 2013 Report Share Posted December 27, 2013 It is actually much easier to post a picture HERE than doing it the way you did In any case, the Red 'No Signal' means your devcie isn't recognized by the software which in usually an install issue... This is a bit extensive but if you ever want it to work you will have to follow the instructions, step by step: First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc. Unplug your RGC Device and put it aside until you are completely finished. Now insert your Roxio Disc. Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows) When you reach the screen where Repair is offered, choose that! When the Repair competes, turn your AV & Firewall back on and reboot. Quote Link to comment Share on other sites More sharing options...
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thatkiidkb
ok so i hook up my roxio and its all pluged in and this is what i get http://gyazo.com/598fc2f4787724a0814e902e18c2019f Can someone please help me
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