Help. Hdmi No Signal

[timtebow99]

Hi,

 

The Roxio was working fine for weeks. Then all of the sudden, Roxio says no signal. The HDMI works fine with the xbox 360 and the TV but when plugging the HDMI into Roxio, it says no signal. Any ideas? Restarted everything and I still didn't work. Remember, everything was working fine before for weeks and nothing changed.....then all of the sudden...no signal ...help

[Jim_Hardin]

WHAT says 'No Signal'???

 

If it is your RGC Software, What Color is it?

 

I do understand that it worked and now it doesn't

 

Couple other things to know about it...

 

The RGC Device MUST be hooked up to a running computer that has the RGC Software installed on it for the Pass Through to work!!! (means it can't just be usb power or another PC)

 

Any upgrades to the TV lately?

 

Something has changed, think hard about that

[timtebow99]

Thank you a lot for responding! The Roxio "game capture HD pro" screen of the laptop....on the input: HDMI..... status: No signal

 

Then on the TV it quickly flashed "invalid format" then it says "no signal" on the TV.

 

The color on the actual Roxio hardware is purplish.

[timtebow99]

No upgrades or changes on the TV.

[ogdens]

Thank you a lot for responding! The Roxio "game capture HD pro" screen of the laptop....on the input: HDMI..... status: No signal

 

Then on the TV it quickly flashed "invalid format" then it says "no signal" on the TV.

 

The color on the actual Roxio hardware is purplish.

 

This is what we are looking for....

 

 

 

[timtebow99]

Ok, thanks for the clarifications. It says "no signal" and it's in red.

[Jim_Hardin]

Good that tells us the Device IS being properly recognized and the drivers are intact

 

It also tells us that the RGC Device IS NOT receiving a valid signal

 

Try substituting a DVD or BD Player for you Xbox as a test... My thinking is that you should get a proper picture on both your TV as well as you Laptop's Preview screen.

[timtebow99]

i did what u said and i hook the roxio to a dvd player and it show picture on my laptop and tv

 

Then i hook the roxio into my xbox and did not display video on my tv or laptop

 

and it still say 'NO SIGNAL' in red font

[Jim_Hardin]

Great!

 

Well at least we are getting closer

 

That means that it is NOT getting a useful signal from your Xbox...

 

Make sure your Xbox is set to output on 1080, 720 or 480 and not some Auto setting. Also try both 'P' & 'I'

[timtebow99]

ok i try doing what you saId and did not work

 

also do you think i should try AV instead of hdmi cord

[Jim_Hardin]

ok i try doing what you saId and did not work

 

also do you think i should try AV instead of hdmi cord

 

If you really meant Component Cord, I would say Sure, if you have one handy...

 

One thing I did not remember to mention before is that the RGC does rely on GOOD cables... What may work from your Xbox to TV may not work with the RGC. While remote, it is possible for a cable to fail over time...

[timtebow99]

it work with AV cord it say signal but the video on laptop is black and white

[ogdens]

Is the TV in color?

[timtebow99]

yes

[Jim_Hardin]

But the TV likely has an RCA Yellow (composite) connection which the RGC HD does not

 

But at least is demonstrates that the RGC will work as intended WHEN it can get a signal...

 

It now appears that your HDMI output from your Xbox is your problem. Make Sure you have the Xbox set to output as HDMI and not using auto sensing.

[timtebow99]

ok i see what you mean and also thank for taking your time to help me

you save me a big time