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CindyP

Roxio 2012 Not Responding

Question

I have used roxio 2012 on my toshiba windows 7 laptop for a good two years without problems. I recently decided to try to convert the old cassette type tapes to CD. When I hooked my cassette player to my laptop I had a dump crash and now Roxio will not work, only message I get is one stating Roxio has stopped responding. I even uninstalled and reinstalled and still will not work. Can anyone tell me how I can fix this. Have tried uninstalling and reinstalling three times now with no positive results.

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The topic solved button is not a question. It is a comment that whatever answe you got solved the proble,

 

Incorrect use of that button hodes you question if it the only one there.

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Could my anti virus program prevent roxio creator from reinstalling correctly?

 

Absolutely! Disable it, not just shut it off, when you install any software.

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