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Roxio Gamecap Hd Pro Flashing Screen Problem

Question

My Roxio is installed properly and everything works perfectly fine on any other computer that I use, but on my new laptop it doesn't.

I don't know the exact name of the laptop but I got it on Amazon and it was a refurbished laptop with Windows 7 and it has the right amount of space and the right screen resolution for the program.

The problem is that when I open the program to record, everything is normal, but the second I hook it up to my Xbox 360 my ENTIRE computer screen (NOT just the preview screen) glitches out like crazy and flashes black. But once I X out of the program, it goes back to normal. Why is it doing this? It's really annoying not being able to record my gameplay and I have looked around online and nobody has the same problem. Also keep in mind that there is nothing wrong with any of the wiring or the Roxio itself, it is just happening on this one computer.

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Not an 'Install Issue' so we are going to move this to a better forum...

 

My first guess would be the graphics chip both the drivers as well as the software. Make sure they are up to date.

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