Batman512 Posted January 11, 2014 Report Share Posted January 11, 2014 here is my log, can someone please help? ROXIO_SETUP (2).zip Link to comment Share on other sites More sharing options...
Batman512 Posted January 11, 2014 Author Report Share Posted January 11, 2014 here is my log file ROXIO_SETUP (2).zip Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 12, 2014 Report Share Posted January 12, 2014 Holly Disappointment Batman!!! I want you to try 2 things... First is to do the install ONLY do not allow it to check for updates! If that doesn't work, then you will need to do a much more extensive set of instructions Unplug your RGC Device and put it aside until you are completely finished. Download and install the Revo Uninstaller. Then run it in Moderate Mode to remove any traces of Roxio. Create a New User Account with Administrator Privileges. Turn OFF any A/V & Firewall. Reboot and log on to that new account. Copy your entire disc to a new folder on your HDD. In that new folder, right click on Setup.exe and select Properties. Under the Compatibility tab, make sure nothing is checked! Right click Setup.exe and select Open. Use the Default Locations! Link to comment Share on other sites More sharing options...
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Batman512
here is my log, can someone please help?
ROXIO_SETUP (2).zip
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