louij2 Posted January 10, 2014 Report Share Posted January 10, 2014 The game capture wont work even if I've tried multiple cables and computers and even consoles it just wont work! Link to comment Share on other sites More sharing options...
0 grandpabruce Posted January 10, 2014 Report Share Posted January 10, 2014 The game capture wont work even if I've tried multiple cables and computers and even consoles it just wont work! Did you ever get your problems, from your other post, solved? You didn't have the decency to come back and let folks know if the suggestion given, helped you. http://forums.support.roxio.com/topic/86819-my-roxio-has-stopped-working/ Link to comment Share on other sites More sharing options...
0 louij2 Posted January 12, 2014 Author Report Share Posted January 12, 2014 Sorry for not replying on that post as I figured it out my self as that was on a virtual machine and that does not work too well on my new PC it wont pick it up at all i believe Link to comment Share on other sites More sharing options...
0 louij2 Posted January 12, 2014 Author Report Share Posted January 12, 2014 Just checked it realised it fell of the cabinet and the cables came out slightly sorry for any inconvenience caused by my not clear questions/queries Link to comment Share on other sites More sharing options...
0 louij2 Posted January 12, 2014 Author Report Share Posted January 12, 2014 No Signal From Roxio Game Capture checked all cables still even get an electric shock from it as well... Link to comment Share on other sites More sharing options...
0 ogdens Posted January 12, 2014 Report Share Posted January 12, 2014 I guess it failed the drop test. Link to comment Share on other sites More sharing options...
0 louij2 Posted January 13, 2014 Author Report Share Posted January 13, 2014 It didn't fall at all only the cables came out it's hard to explain Link to comment Share on other sites More sharing options...
0 bimicher Posted January 13, 2014 Report Share Posted January 13, 2014 It didn't fall at all only the cables came out it's hard to explain In post #4 you said it fell off the cabinet Link to comment Share on other sites More sharing options...
0 louij2 Posted January 16, 2014 Author Report Share Posted January 16, 2014 It didnt some books did and something happend to it but it did not fall off Link to comment Share on other sites More sharing options...
0 ogdens Posted January 16, 2014 Report Share Posted January 16, 2014 So lets move on.........how do you have everything hooked up ? start from your source (xbox/ps3....) > Component cable to the Game capture card ....... Assuming you are hooked up correctly, do you see this in you Device Manager Link to comment Share on other sites More sharing options...
0 louij2 Posted January 19, 2014 Author Report Share Posted January 19, 2014 The computer makes the usb connection noise when I plug it in but wont show up Link to comment Share on other sites More sharing options...
0 louij2 Posted January 19, 2014 Author Report Share Posted January 19, 2014 in device manager Link to comment Share on other sites More sharing options...
0 louij2 Posted January 19, 2014 Author Report Share Posted January 19, 2014 Dont even get that now just gives off an electric shock which it always did? Link to comment Share on other sites More sharing options...
0 ogdens Posted January 19, 2014 Report Share Posted January 19, 2014 Contact Roxio Support. Looks like that little incident with the books and falling has damaged the unit. 1 Link to comment Share on other sites More sharing options...
0 louij2 Posted January 19, 2014 Author Report Share Posted January 19, 2014 Thanks for the help guys also when i bought it it came missing one rubber foot new from pc world Link to comment Share on other sites More sharing options...
0 bimicher Posted January 19, 2014 Report Share Posted January 19, 2014 Thanks for the help guys also when i bought it it came missing one rubber foot new from pc world PC World sells rubber feet? Link to comment Share on other sites More sharing options...
0 louij2 Posted January 19, 2014 Author Report Share Posted January 19, 2014 And it still had adhesive in the notch where it should be? Link to comment Share on other sites More sharing options...
0 louij2 Posted January 19, 2014 Author Report Share Posted January 19, 2014 I got the roxio from pc world it was new and it was missing on rubber foot Link to comment Share on other sites More sharing options...
0 ogdens Posted January 19, 2014 Report Share Posted January 19, 2014 I got the roxio from pc world it was new and it was missing on rubber foot 1 - Your getting a shock when you plug in the USB unit. 2 - its missing a rubber foot. 3 - It would appear it fell of the cabinet (or not). 4 - You have had the unit for almost a year. Were just fellow users on here just like you...... what would you like us to do. Link to comment Share on other sites More sharing options...
0 louij2 Posted January 25, 2014 Author Report Share Posted January 25, 2014 Is Point 1 Normal as I bought it new from PC World UK also what should of I have done about Point 2? Link to comment Share on other sites More sharing options...
0 bimicher Posted January 25, 2014 Report Share Posted January 25, 2014 Is Point 1 Normal as I bought it new from PC World UK also what should of I have done about Point 2? Of course Point 1 is not normal If you get a shock when you plug the device in then the device is broken/fried (and your computer may be fried soon if you keep plugging it in). Link to comment Share on other sites More sharing options...
0 louij2 Posted January 26, 2014 Author Report Share Posted January 26, 2014 It's been like that since I got it and it still worked but now it is not in the warranty what should I do? Link to comment Share on other sites More sharing options...
0 ogdens Posted January 26, 2014 Report Share Posted January 26, 2014 (edited) Purchase a new unit. Edited January 26, 2014 by ogdens Link to comment Share on other sites More sharing options...
0 louij2 Posted January 27, 2014 Author Report Share Posted January 27, 2014 Yeah for the price and these problems and ^#!& quality might as well pay a little extra and get an elgato Link to comment Share on other sites More sharing options...
0 grandpabruce Posted January 27, 2014 Report Share Posted January 27, 2014 Yeah for the price and these problems and ^#!& quality might as well pay a little extra and get an elgato Your problem, with the Roxio unit is, YOU BROKE IT! Good luck with your new Elgato. Link to comment Share on other sites More sharing options...
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louij2
The game capture wont work even if I've tried multiple cables and computers and even consoles it just wont work!
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