Win 7 Event Id 7000

[Josephus Flavius]

Hi All,

 

I'm getting the following Windows 7 error message (Event ID 7000):

 

The SessionLauncher service failed to start due to the following error:

The system cannot find the file specified.

 

The error details are:

 

 

 

 

 

<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />

 

<EventID Qualifiers="49152">7000</EventID>

 

<Version>0</Version>

 

<Level>2</Level>

 

<Task>0</Task>

 

<Opcode>0</Opcode>

 

<Keywords>0x8080000000000000</Keywords>

 

<TimeCreated SystemTime="2014-01-13T18:54:30.411263100Z" />

 

<EventRecordID>350147</EventRecordID>

 

<Correlation />

 

<Execution ProcessID="696" ThreadID="708" />

 

<Channel>System</Channel>

 

<Computer>Computer Name</Computer>

 

<Security />

</System>

 

- <EventData>

 

 

<Data Name="param1">SessionLauncher</Data>

 

<Data Name="param2">%%2</Data>

</EventData>

</Event>

 

 

Which, according the Microsoft Answers MVP is triggered by the SessionLauncher service which is associated with Roxio Software products.

 

My program version is:

Version: 10.3.106

Build: 101B06C, DEP

 

I couldn't find anything relevant on Event ID 7000 in the forums.

 

Would greatly appreciate your suggestions,

JF

[Jim_Hardin]

Just curious, is this a Version that came with your Dell Computer???

 

Best bet would be to start with a Repair by inserting the Software Disc and picking Repair when it comes up.

 

IF it is a Dell OEM, then you can download the software from them with your Service Tag

[Josephus Flavius]

Thanks, Jim!

 

Yes, it's a Dell OEM that came with a new computer a couple of years ago.

 

I believe I already did the software download (this is not a new problem), but I'd be happy to try again. Is there's a newer version than the one I now have:

 

Version: 10.3.106

Build: 101B06C, DEP

 

JF

[bimicher]

Thanks, Jim!

 

Yes, it's a Dell OEM that came with a new computer a couple of years ago.

 

I believe I already did the software download (this is not a new problem), but I'd be happy to try again. Is there's a newer version than the one I now have:

 

Version: 10.3.106

Build: 101B06C, DEP

 

JF

 

You have to check with Dell since you cannot download OEM versions from Roxio.

[Josephus Flavius]

Sure, I understand.

 

Checking on the Dell downloads page, it looks like I already have what they have there (and probably got it from there), it's a release date of 09/21/2009.

 

So, now that I have the latest version offered, how do I go about fixing the error problem (Event ID 7000)?

 

Thank you again,

JF

[Jim_Hardin]

No that is all there is, they rarely do OEM Updates.

 

I have the same version on mine and never had an issue... IF you have the disc then try the Repair

[sknis]

Look here re: Event ID 7000.

[Josephus Flavius]

Sknis -- thanks for the pointer!

 

Not quite sure how I am to understand the results. When I use the code, entering Service Control Manager I'm getting a 0 which, the text states, "If the WIN32_EXIT_CODE is zero, then SCM did not attempt to start the service because the error was detected first." The Event ID was generated by what, then?

 

Not sure how I interpret this in this case. If you have a sense, I'd greatly appreciate you sharing it.

 

Many Thanks!

JF