Scott53 Posted January 23, 2014 Report Share Posted January 23, 2014 I had VHS to DVD 3 installed on my old computer, which crashed. I am trying to reinstall program on new machine and keep getting "Your Product Key could not be validated". I verified that it is the same Product Key that I have registered with Roxio. Windows 7 Ultimate AMD FX-8350 16.0 GB RAM Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 23, 2014 Report Share Posted January 23, 2014 I know it sounds too simple, but are you absolutely sure you are typing it correctly??? The One's and Zero's are troublesome as well as Five's Also did you check your Account here (Red Roxio at top then "My Account" and log in) to make sure of the number??? Link to comment Share on other sites More sharing options...
sknis Posted January 23, 2014 Report Share Posted January 23, 2014 In addition to what Jim said,read this Kb article. Link to comment Share on other sites More sharing options...
Scott53 Posted January 23, 2014 Author Report Share Posted January 23, 2014 It sounds like it would be simple, but its not working with me. The Product Key I have entered is the same one I have registered. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 23, 2014 Report Share Posted January 23, 2014 You did understand that I meant my answer was what sounds too simple In any case, we will see that it gets passed along! Link to comment Share on other sites More sharing options...
sknis Posted January 23, 2014 Report Share Posted January 23, 2014 The machine is connected to the internet isn't it? Link to comment Share on other sites More sharing options...
Guest Rox-Ralf Posted January 24, 2014 Report Share Posted January 24, 2014 It sounds like it would be simple, but its not working with me. The Product Key I have entered is the same one I have registered. Please check your email. Link to comment Share on other sites More sharing options...
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Scott53
I had VHS to DVD 3 installed on my old computer, which crashed. I am trying to reinstall program on new machine and keep getting "Your Product Key could not be validated". I verified that it is the same Product Key that I have registered with Roxio.
Windows 7 Ultimate
AMD FX-8350
16.0 GB RAM
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