Roxio Not Starting Up

[BladeAngel7]

i open up the software and everything is plugged in correctly, but when i press the "Capture" tab it doesnt load up, any problems as to why it's doing that? to be specific, before when i pressed "capture" the recording screen will show, but now its not. i dont know how more specific i can be with that but thats what i know..

[Jim_Hardin]

Let's try a proper repair...

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

[BladeAngel7]

it worked thanks alot

[Jim_Hardin]

Great!

 

I love it when it works