Focus_RadEAte Posted January 25, 2014 Report Share Posted January 25, 2014 I have been trying for the last 4 hours to install RGC HD Pro and i keep getting the same error, i have tried many solutions and none of them have worked. Please help i have attached the log files. LogFile 14-01-24 21-16.zip Link to comment Share on other sites More sharing options...
Focus_RadEAte Posted January 25, 2014 Author Report Share Posted January 25, 2014 I have been trying for the last 4 hours to install RGC HD Pro and i keep getting the same error, i have tried many solutions and none of them have worked. Please help i have attached the log files. LogFile 14-01-24 21-16.zip Link to comment Share on other sites More sharing options...
Focus_RadEAte Posted January 25, 2014 Author Report Share Posted January 25, 2014 Sorry I misclicked Topic Solved, i re posted the error though. Link to comment Share on other sites More sharing options...
Focus_RadEAte Posted January 25, 2014 Author Report Share Posted January 25, 2014 Here is the link to the new post: (Edit: Topics Merged, Link not needed) Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 25, 2014 Report Share Posted January 25, 2014 For some reason (revenge?) the site won't let me open your attachment today This is extensive, but it what I suggest... Unplug your RGC Device and put it aside until you are completely finished. Download and install the Revo Uninstaller. Then run it in Moderate Mode to remove any traces of Roxio. Create a New User Account with Administrator Privileges. Turn OFF any A/V & Firewall. Reboot and log on to that new account. Copy your entire disc to a new folder on your HDD. In that new folder, right click on Setup.exe and select Properties. Under the Compatibility tab, make sure nothing is checked! Right click Setup.exe and select Open. Allow it to Check for Updates (this is for Roxio not Windows) Use the Default Locations! Link to comment Share on other sites More sharing options...
Focus_RadEAte Posted January 25, 2014 Author Report Share Posted January 25, 2014 For some reason (revenge?) the site won't let me open your attachment today This is extensive, but it what I suggest... Unplug your RGC Device and put it aside until you are completely finished. Download and install the Revo Uninstaller. Then run it in Moderate Mode to remove any traces of Roxio. Create a New User Account with Administrator Privileges. Turn OFF any A/V & Firewall. Reboot and log on to that new account. Copy your entire disc to a new folder on your HDD. In that new folder, right click on Setup.exe and select Properties. Under the Compatibility tab, make sure nothing is checked! Right click Setup.exe and select Open. Allow it to Check for Updates (this is for Roxio not Windows) Use the Default Locations! I tried this and it did not work, here are the new logs. LogFile 14-01-25 08-40.zip Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 25, 2014 Report Share Posted January 25, 2014 That is the ONLY solution... Go back and do it again just make sure you Add Noting and Skip Nothing Link to comment Share on other sites More sharing options...
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Focus_RadEAte
I have been trying for the last 4 hours to install RGC HD Pro and i keep getting the same error, i have tried many solutions and none of them have worked. Please help i have attached the log files. LogFile 14-01-24 21-16.zip
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