Ziemowit Posted January 26, 2014 Report Share Posted January 26, 2014 Hello, everybody! I have installed Roxio NXT Pro on a new machine with Windows 8 factory installed.The machine was new. Almost evrything worked as expected with the exception of MyDVD which frequently hang on me, particularly when adding a new movie. A restart of the application usually fixed the issue. Then I got automatically updated to Win 8.1. Since then I get "Could not create process"-popup whenever trying to start MyDVD. Reinstalled Roxio, no change. Reinstalled DirectX 9.0, no change. Tried compatibility Win7,no change. (Strange because I had NXT Pro on Win7 more than 1 year.) Tried compatbility WXP, change to better. But it will Always hang on the last Movie after chapters are created when I try to preview Project or when I try to modify chapter menu for last Movie. So it won't even work in XP-compatibility. Any known workaround for Win 8.1? Grateful for any ideas... Thanks /Z Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 26, 2014 Report Share Posted January 26, 2014 NEVER EVER run any Roxio program in Compatibility Mode... That was added to Windows only for MicroSoft Programs. If it works on anything else it is pure luck! It does run on Win 8 or 8.1 without issues. For where you are at this point there is only one way to clean this up... This is extensive, but it what I suggest... Unplug your RGC Device and put it aside until you are completely finished. Download and install the Revo Uninstaller. Then run it in Moderate Mode to remove any traces of Roxio. Create a New User Account with Administrator Privileges. Turn OFF any A/V & Firewall. Reboot and log on to that new account. Copy your entire disc to a new folder on your HDD. In that new folder, right click on Setup.exe and select Properties. Under the Compatibility tab, make sure nothing is checked! Right click Setup.exe and select Open. Allow it to Check for Updates (this is for Roxio not Windows) Use the Default Locations! Link to comment Share on other sites More sharing options...
Ziemowit Posted January 26, 2014 Author Report Share Posted January 26, 2014 OK, I will try your "recepy"... I would like - tough - to point out that I set the compatibility flag only when it did not run in Windows 8.1. :-) Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 26, 2014 Report Share Posted January 26, 2014 Good - some folks run the Installer that way and we have yet to see one work on any MS OS that has Compatibility Mode Link to comment Share on other sites More sharing options...
Ziemowit Posted January 26, 2014 Author Report Share Posted January 26, 2014 Hello again I followed the recepy and Roxio MyDVD will now start, it will open/create my project... and it behaves exactly the same way as when run in WXP-compatibility. Which means MyDVD hangs when I try to edit properties of the last Movie on my DVD. In the simplest case the first movie has 0 or 4 chapters, the second 4 chapters. When I try to edit the second Movie it will always hang. So the "Could not create process" pop-up has been replaced by "Cannot create simple DVD"-condition. :-( Link to comment Share on other sites More sharing options...
bimicher Posted January 26, 2014 Report Share Posted January 26, 2014 Hello again I followed the recepy and Roxio MyDVD will now start, it will open/create my project... and it behaves exactly the same way as when run in WXP-compatibility. Which means MyDVD hangs when I try to edit properties of the last Movie on my DVD. In the simplest case the first movie has 0 or 4 chapters, the second 4 chapters. When I try to edit the second Movie it will always hang. So the "Could not create process" pop-up has been replaced by "Cannot create simple DVD"-condition. :-( Exactly what are you doing when "MyDVD hangs when I try to edit properties of the last Movie on my DVD"? What properties are you editing? What happens if you leave out the chapters on the last movie? Link to comment Share on other sites More sharing options...
Ziemowit Posted January 26, 2014 Author Report Share Posted January 26, 2014 I right-click on the Chapter Menu. Normally it would display a pop-up list starting with Delete and ending with Rename AND switch to that Chapter Menu. The "normal" happens with the first Movie, but never with the second. On the second Movie, when I right-click it starts working and then hangs. I have to kill the process the hard way. I have recreated the production with different Movies, same bhavior. The XML file with the Project does not look weird. Link to comment Share on other sites More sharing options...
Ziemowit Posted January 26, 2014 Author Report Share Posted January 26, 2014 And when I leave out chapters I do not have any chapter menu. :-) Link to comment Share on other sites More sharing options...
bimicher Posted January 27, 2014 Report Share Posted January 27, 2014 And when I leave out chapters I do not have any chapter menu. :-) I know you won't have any chapters but we are trying to determine whether the chapters are causing the trouble or is it something else BTW, I hope you are "burning" to a folder set and not directly to DVD at this stage of your project. "On the second Movie, when I right-click it starts working and then hangs" what starts working? Link to comment Share on other sites More sharing options...
Ziemowit Posted January 27, 2014 Author Report Share Posted January 27, 2014 Well, after my Windows got upgraded (automaticall) from 8 to 8.1 I never Went as far as burning. "it starts working" = CPU usage goes up, MyDVD starts to perform an impressive amount of I/O. Sometimes it starts even to update the screen to display new chapter and then it hangs. By "hangs" I mean (in this case) CPU usage =~ 1 thread, I/O = 0, paging = 0, Seems like a tight loop somewhere.. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted January 27, 2014 Report Share Posted January 27, 2014 And if you reverse the movies or use two different ones? Trying to see if the issue might be within a perticular movie... Link to comment Share on other sites More sharing options...
Ziemowit Posted January 27, 2014 Author Report Share Posted January 27, 2014 Yes, tried to use different Movies. Also tried with Projects created under Windows 8. The last Movie is always the problem, no matter how short. I wonder if it can be the graphic card driver... Link to comment Share on other sites More sharing options...
sknis Posted January 27, 2014 Report Share Posted January 27, 2014 Where did you get the movies and what format are they? Post this information; follow the instructions exactly. dxdiag (link). Do not copy the text of the text file; just post the text file. Link to comment Share on other sites More sharing options...
Ziemowit Posted January 28, 2014 Author Report Share Posted January 28, 2014 Movies are my very own, shot on VHS-C a bunch of years ago. Converted to DVD by a piece of LG consumer-type hardware, bought a few yers ago. Then converted to WMV by Roxio NXT. Editing of very same dmsd files works fine in Roxio NXT on a machine running Win7 (UE) and even on one of my relics running WXP(SP3). I have all my work files on an USB disk always mounted on same letter, so I can move freely between machines. As it works under same Roxio NXT software but another O/S the culprit should be the O/S. ...or a driver... Link to comment Share on other sites More sharing options...
Ziemowit Posted January 28, 2014 Author Report Share Posted January 28, 2014 And here comes the file. Unfortunately, non-US regional settings. but the file seems to be in English. DxDiag.txt Link to comment Share on other sites More sharing options...
Ziemowit Posted February 5, 2014 Author Report Share Posted February 5, 2014 Hello again! Just to add a last entry to this thread... I believe I have reasons to believe that Windows 8.1 is the culprit. I have now had the time to reset my machine back to factory settings from DVD and perform the update to W8.1 the recommended way. It takes some time to get the DVDs. :-) Then I installed Roxio NXT on Windows 8.1 that has never had anything installed on it before (factory reset means total reformat of discs etc) Then I did the same on a totally new machine out of a sealed box. The first machine was HP Envy 23, the second HP Pavilion 23. On both machines under Win 8.1 same results: MyDVD will hang in different places and on all of my projects except one, which is very small. For the sake of testing I installed Win 7 UE on the Envy. And then I installed Roxio NXT. It worked like a charm. No hanging in any of the projects. So my conclusion is: do not try to run Roxio NXT under Windows 8.1. Thank you MS for delivering once again a product that is not compatible backwards... Sigh... Link to comment Share on other sites More sharing options...
Ziemowit Posted February 5, 2014 Author Report Share Posted February 5, 2014 ...so now I am going back to Windows 8... Well, I can also tell you what happens when I try to troubleshoot the thing: Windows themselves set compatibility flags on the programs, but even so it does not help. Link to comment Share on other sites More sharing options...
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