Jump to content

Question

I recently purchased several Roxio GameCap HD Pro's, all of which worked wonderfully up until about a day or so ago. After days of working flawlessly, I am now unable to open up the Roxio Media Capture. After selecting the blue "CAPTURE" button, it loads the background elements of the Roxio Media Capture then immediate brings up a "This program has stopped working error" and closes. I have tried several fixes, Including uninstalling the program with Revo, and even manually deleting the drivers. But nothing is working. I even restored my computer to factory settings and re-installed the program, which only worked briefly before begining to crash every time I launch it again. I really need to know what's going on here and how to fix it if anyone knows.

  • Like 1

Share this post


Link to post
Share on other sites

10 answers to this question

Recommended Posts

  • 0

Ok i tryed service pack i tryed updateing the drivers unpluging it so many times just so much it was giving me some green text saying no signal it was supose to be red

i just got this computer and on my last one it worked fine this is what happens i open up the program click the capture button from the main thing where it ask's capture or editing then the module loads up

and is very laggy and is taking a while to even load up then when it dose it messes up with no signal when everything is correct and if its fine and dosnt do that it shows everything but the record green button and livestream

are both grey and it shows my tv screen and says ready but my computer freezes or gives me a blue screen crashing :( please someone help me

Share this post


Link to post
Share on other sites
  • 0

No you don't! Stick to your own thread, and quit hijacking other threads!

you sound stupid u dont know what im having a problem with its so many diffrent things that keep happening to it when i try to record so stick to your own threads

Share this post


Link to post
Share on other sites
  • 0

you sound stupid u dont know what im having a problem with its so many diffrent things that keep happening to it when i try to record so stick to your own threads

 

Your thread is here:

 

http://forums.support.roxio.com/topic/92185-roxio-freezing-my-computer-and-wont-record/

 

You are obviously a youngster. You would be better off hitting the books, than to worry about the problems you are having with your game capture.

Share this post


Link to post
Share on other sites
  • 0

ok i have tryed everything i have looked around the fourms at everything Jim hardin and others have said i even just yesterday night reset my computer and i also did a proper repair 3 times still nothing working

 

this is all im getting is this ab41f41c3222e3bbbffb5b98bed80479.png

 

 

 

 

once i open up the capture module and get this i give it about a few seconds then it freezes my whole computer and it is saying hdmi but i have componet this ran fine before but this is just crazy please can someone help me

 

its been 4 days

 

 

also just in case im asked

 

145aaee0f089254280ff07d86088f662.png

Edited by BySpeedster

Share this post


Link to post
Share on other sites
  • 0

It would have helped if you had even posted in the right forum to begin with :huh: Your problem IS NOT like the Topic you posted in... His had specific error message yours is freezing.

 

"Tried everything" is about as optimistically vague as one can get!

 

WHAT did you try?

 

The screen cap you posted indicates Nothing is connected to the RGC Device or if it is it is not a valid signal ;) You have left out all information about what and how you are connected!

 

This isn't a guessing game or stump the chump contest. You have to provide information or no one can help you...

 

Insulting those that try is not a good way to start -_-

Share this post


Link to post
Share on other sites
  • 0

ok i have tryed everything i have looked around the fourms at everything Jim hardin and others have said i even just yesterday night reset my computer and i also did a proper repair 3 times still nothing working

 

this is all im getting is this

 

 

 

 

once i open up the capture module and get this i give it about a few seconds then it freezes my whole computer and it is saying hdmi but i have componet this ran fine before but this is just crazy please can someone help me

 

its been 4 days

 

 

also just in case im asked

 

145aaee0f089254280ff07d86088f662.png

 

I don't think your system meets the minimum specs

 

Minimum System Requirements:

  • Microsoft Windows® 8, 7, Vista™ SP2, XP (SP3 for 32 bit & SP2 for 64 bit), Intel® Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM
  • Dual Core 2.3 GHz above is recommended for 1080 30p/60i recording.

Edited by myguggi

Share this post


Link to post
Share on other sites
  • 0

It would have helped if you had even posted in the right forum to begin with :huh: Your problem IS NOT like the Topic you posted in... His had specific error message yours is freezing.

 

"Tried everything" is about as optimistically vague as one can get!

 

WHAT did you try?

 

The screen cap you posted indicates Nothing is connected to the RGC Device or if it is it is not a valid signal ;) You have left out all information about what and how you are connected!

 

This isn't a guessing game or stump the chump contest. You have to provide information or no one can help you...

 

Insulting those that try is not a good way to start -_-

 

actually i posted here on accedent i had a few tabs open in fourms reading some stuff so sorry and didnt mean to insult anyways and also the screen shot of the modul is from a friend of mines he had the exact same problem but his computer didnt freeze

but im getting the exact same screen and if i try to change it from hdmi it freezes it like loads a bit then freezes and i was going to deleate the post and repost it in the right spot but i went away and then refreshed the page and had 2 post from you guys ;p

Share this post


Link to post
Share on other sites
  • 0

So does this mean you will start your own thread and answer the questions you have been asked!!!!!!!

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×