LarrySW Posted January 31, 2014 Report Share Posted January 31, 2014 I got an advertisement about the Roxio USB hardware/ software solution which spurred a renewed hope. When I got the product I could never get it to capture. As a Pro in TV production I've used other capturing software so I'm not a newbie. I recall I was not the only one having problems. Does the product work now? Can I upgrade my pc version to a mac version for the same upgrade price? How do I do that. Thanks! Larry Link to comment Share on other sites More sharing options...
sknis Posted January 31, 2014 Report Share Posted January 31, 2014 You opened yourself for this one. You posted in Creator NXT2 part of the forum. That program doesn't come with a capture device. Are you sure what you bought? How long ago? I can tell you that both Creator NXT2 and the one you probably have VHS to DVD that does come with a capture device work very well. You are joking about a PC version and a MAC version aren't you? The is no Creator MAC version. Now if you tell use what program you have a do a dxdiag on your computer, we can move this to the proper forum and provide answers. Just so you know, this is a user to user site and not Roxio/Corel Tech Support or Sales. Link to comment Share on other sites More sharing options...
LarrySW Posted February 1, 2014 Author Report Share Posted February 1, 2014 This is the product I bought: Roxio Easy VHS to DVD They are coming out with a mac version. I must have missed the correct forum, but I did look. I was hoping to find others who bought to see if anyone had success. Thanks Link to comment Share on other sites More sharing options...
sknis Posted February 1, 2014 Report Share Posted February 1, 2014 You have the latest version for PC. There is no upgrade version for MAC. Whre did you see that there was a newer version coming out? Do you have some inside information? Where is the dxdiag evaluation I asked for? A pro should know how to get that (if you don't know, the information is here (Link). For your current version, I bet you plugged in the capture device before you installed the program - did you? If so, then Windows installed the wrong drivers forthe device. It doesn;t work with those drivers. GO to Windows Device manager, uninstall the two instances ot he USB device , reboot, then run a repair on the program and only THEN install the USB device. Link to comment Share on other sites More sharing options...
Jim_Hardin Posted February 2, 2014 Report Share Posted February 2, 2014 Just so you know, the device came out in 2009 and while a lot of people have had trouble, the issues lie with the users, not with the product... There is a MAC version, LINK, but no "upgrade" for PC to MAC users Link to comment Share on other sites More sharing options...
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LarrySW
I got an advertisement about the Roxio USB hardware/ software solution which spurred a renewed hope.
When I got the product I could never get it to capture. As a Pro in TV production I've used other capturing software so I'm not a newbie.
I recall I was not the only one having problems.
Does the product work now?
Can I upgrade my pc version to a mac version for the same upgrade price?
How do I do that.
Thanks!
Larry
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