Jump to content
  • Who's Online   0 Members, 0 Anonymous, 16 Guests (See full list)

    • There are no registered users currently online
  • 0

Purchased Roxio Video Capture Usb- Never Worked. I'm A Pro



I got an advertisement about the Roxio USB hardware/ software solution which spurred a renewed hope.


When I got the product I could never get it to capture. As a Pro in TV production I've used other capturing software so I'm not a newbie.


I recall I was not the only one having problems.


Does the product work now?


Can I upgrade my pc version to a mac version for the same upgrade price?


How do I do that.





Link to comment
Share on other sites

4 answers to this question

Recommended Posts

You opened yourself for this one.


You posted in Creator NXT2 part of the forum. That program doesn't come with a capture device. Are you sure what you bought? How long ago?


I can tell you that both Creator NXT2 and the one you probably have VHS to DVD that does come with a capture device work very well.


You are joking about a PC version and a MAC version aren't you? The is no Creator MAC version.


Now if you tell use what program you have a do a dxdiag on your computer, we can move this to the proper forum and provide answers.


Just so you know, this is a user to user site and not Roxio/Corel Tech Support or Sales.

Link to comment
Share on other sites

You have the latest version for PC. There is no upgrade version for MAC. Whre did you see that there was a newer version coming out? Do you have some inside information?


Where is the dxdiag evaluation I asked for? A pro should know how to get that (if you don't know, the information is here (Link).


For your current version, I bet you plugged in the capture device before you installed the program - did you? If so, then Windows installed the wrong drivers forthe device. It doesn;t work with those drivers.


GO to Windows Device manager, uninstall the two instances ot he USB device , reboot, then run a repair on the program and only THEN install the USB device.

Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...