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Freezing Software?



Okay, so this started about a couple weeks ago and I can't seem to figure out why. Whenever I try to record something with my roxio it freezes the software I'm using. It does this for the roxio software as well as Xsplit (a live streaming platform). I contacted Xsplit because I thought it was the software causing the problem, and they ended up telling me it was probably the capture card. I recently tried the roxio software and now I'm pretty sure it's the cause of this problem. Does anyone know why it's doing this?

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