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Xbox 360 Elite + Roxio Gamecap Prohd + Hdmi ->Dvi-A Problems

IzaacJ

Asked by IzaacJ,

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IzaacJ Newbie

IzaacJ

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Hello.

 

I'm having big problems with my setup and I'm unable to use my TV for the recording (in another room than the computer).

 

My HW is this:

 

BenQ T2210 HD Full HD monitor with PC-VGA, DVI and a seperate audio input.

Intel Core 2 Quad Q6600 w/ 8 GB RAM and GeForce GTX 570 running Windows 8.1

Roxio Game Capture HD Pro

 

I have got the software up and running and it worked when I tried with the TV (temporarily put it by my computer)

The Xbox 360 works perfectly with my monitor w/o the GameCap device, using HDMI from Xbox to a HDMI->DVI adapter.

 

The monitor recieves DVI-A input according to the Xbox 360 and of course Full HD.

 

As soon as I put the gamecap in between the Xbox 360 and the monitor I get no visual at all, not even with a resolution of 640x800 set on the Xbox.

 

Any tips or ideas of how to solve this, or do I need to get the money for a new Full HD monitor with an HDMI input?

 

Regards

IzaacJ

 

EDIT: Added some to make it more clear what I've tried.

 

WORK: PS3 + HDMI->DVI + Monitor

DOESN'T: PS3 + HDMI + RGC (HDCP causes this, I know)

WORK: X360 + HDMI->DVI + Monitor

DOESN'T: X360 + HDMI + RGC + HDMI->DVI + Monitor

WORK: X360 + HDMI + RGC + HDMI + TV

DOESN'T: PC + HDMI + RGC + HDMI->DVI + Monitor

 

This clearly shows that the monitor SHOULD NOT have issues with HDCP since it works flawlessly with the PS3 HDMI->DVI.

 

 

For the fun of it, I include the original way I typed this ^#!& (coder by heart):

 

PS3 + (DVI)HDMI.IncludeHDCP + Monitor == TRUE

PS3 + HDMI.IncludeHDCP + RGC.Output.ForceHDCP == FALSE

X360 + (DVI)HDMI.ExcludeHDCP + Monitor == TRUE

X360 + HDMI.ExcludeHDCP + RGC.Output.ForceHDCP + (DVI)HDMI + Monitor == FALSE

X360 + HDMI.ExcludeHDCP + RGC.Output.ForceHDCP + HDMI + TV == TRUE

PC + HDMI.ExcludeHDCP + RGC.Output.ForceHDCP + (DVI)HDMI + Monitor == FALSE

 

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IzaacJ Newbie

IzaacJ

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Wait a minute, the RGC does NOT accept the PS3 HDMI output due to HDCP, but my monitor has no problems showing PS3 gameplay through HDMI->DVI.

That feels a bit weird. What else could be the problem?

 

Edit: Just tested putting the RGC between my monitor and PC and I get Out of Range on my monitor with every resolution (tried from 1024x768 up to 2048x1536).

 

Could it be my RGC that's the actual problem?

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IzaacJ Newbie

IzaacJ

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I could try the splitter, but there's none that I can test with.

No nearby stores have splitters under 600SEK (~60€) which I think is #$^@ much.. Thats as much as I payed for the RGC.

And ordering one online is risky since I just moved. It could take weeks before it arrives, and if it doesn't work I cant return it (have to be sealed package to be able to return, and return to be done in 14 days).

 

I also edited the first post. I doubt it's the HDCP causing this from my testing.

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Jim_Hardin Digital Guru

Jim_Hardin

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I too doubt it is the RGC (they rarely fail)

 

One other thing is to hook up a completely different source - DVD or BD Player and try that. Anything with HDMI or Component output as you just want to see if it will come out on your TV! (may give you the 'Signal Protected' message but that is not what we are trying to test ;)

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ogdens Digital Master

ogdens

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I too doubt it is the RGC (they rarely fail)

 

One other thing is to hook up a completely different source - DVD or BD Player and try that. Anything with HDMI or Component output as you just want to see if it will come out on your TV! (may give you the 'Signal Protected' message but that is not what we are trying to test ;)

 

Jim

 

In post #1 he said it worked fine on his TV.

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IzaacJ Newbie

IzaacJ

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Thanks for the update Izaac!

 

Hope that will do the trick for you ^_^

 

My pleasure :)

 

On another note, I started to worry if the issue could've been that the screen only is DVI-A compatible, but I found on BenQs site that my screen is actually HDCP compliant through DVI-D. So I guess the issue *could* be in my HDMI->DVI adapter.

 

EDIT: Checked my HDMI->DVI adapter through the store where it was purchased, and it's actually a DVI-D adapter so might not be the adapter either. Ah well, I'll just have to wait for the splitter xD

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Jim_Hardin Digital Guru

Jim_Hardin

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But you do get normal picture in your RGC Preview window???

 

The Roxio HDMI output from the RGC Device includes HDCP...

 

While I would not have though this would effect an HDMI to DVI adapter, some users report that it is an issue :huh:

 

The workaround that should work in this case is to place an HDMI Splitter BETWEEN the Xbox and the RGC...

 

Then use one HDMI to the RGC and the other HDMI to your TV and use the HDMI-DVI adapter there...

 

The thinking is that the split takes place before the RGC so it will be the same as a straight hdmi to your TV!

 

Of course one user says that even that does not work with his...

 

Since you are using a LONG cord, I would recommend you use a POWERED splitter instead of a passive. In any case, if you can't borrow one to try, make sure you get one at a place that you can return it should it not work out ;)

 

Please let us know how you make out with this???

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IzaacJ Newbie

IzaacJ

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But you do get normal picture in your RGC Preview window???

I do if I set the Xbox 360 on 1080i, but that means I have to restore to factory display setting when I'm not using the RGC, otherwise my monitor doesn't show anything.

 

I will see if I can manage to get my hands on a splitter, it would be a significantly cheaper option then buying a new monitor, the only issue I can see with that solution is that the RGC device does not accept the display resolution setting 1920x1080 from the Xbox, but my monitor does. The RGC device only seem to accept the 1080i setting, which my monitor does not. It is worth a try thou.

 

Regards

IzaacJ

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IzaacJ Newbie

IzaacJ

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No... the RGC device accepts anything you send it ... Your TV is the issue here not the device or software -_-

 

Oh, that's weird since I get red no signal in Roxio software with that setting on the Xbox. Thought the device only accepted 1080i, not 1080p or a non standardized resolution :o

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IzaacJ Newbie

IzaacJ

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Okey, CellphoneShop CA really messed this up. They cancelled my order today due to not getting the payment. The money has been reserved on my account for a week. Talked to my bank just now and was told that the money has been reserved, awaiting a transaction confirmation from CellphoneShop. I really hope that this will be resolved. :(

 

Edit: Got my money back yesterday. Ordered a new splitter from a Swedish site even thou the price was way above what I would've liked. Should arrive soon and hopefully solve this issue.

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