Disc Error

[NMPastor]

I have installed Creator NXT@ on a Dell laptop. 8gb Ram, Win7 X64.

 

I have created a video in VideoWave combining mp3 for the menu, jpeg photos and AVI video clips. When I burn the DVD it works fine in the drive of the computer. Putting it in a DVD player throws off a 'DISC ERROR.'

 

I know it's not much to go on. Any ideas?

 

Thanks.

[NMPastor]

I tried your suggestion. It didn't work.

 

I finally took the disc burned in this relatively new (2yo) Dell laptop and ran it through Roxio Burn in a Dell Dimension desktop I bought in 2007. That disc works.

 

Sounds like a hardware issue to me.

[Jim_Hardin]

What is your Media - Make and Model?

 

What is your Player?

 

How LONG is your project?

[Brendon]

I tried your suggestion. It didn't work.

 

I finally took the disc burned in this relatively new (2yo) Dell laptop and ran it through Roxio Burn in a Dell Dimension desktop I bought in 2007. That disc works.

 

Sounds like a hardware issue to me.

 

Eeeew! If you were using the same type of blank disc, I fear you might be right.

 

Some players are very touchy about the types of burned discs they'll read, but if it played your last disc okay, then it's not a player issue.

That it played your disc copied on the other machine also shows it's not an issue about the length of the project, but seems to point the finger rather firmly at the burner in your laptop.

 

It is possible that the laptop burner has been collecting dust on its lens, and a careful clean there might help, but there's nothing else I can suggest short of a visit to a technician.

 

Regards,

Brendon

[NMPastor]

Player...It's on old AKAI DVD player. Project is less than 5 minutes. The DVD from the old Dell works great, but not from the new laptop.

[NMPastor]

Brendon,

 

I assume a careful clean of that lense would be with an optic lense-cleaning cloth?

[Brendon]

Yes, or perhaps canned (hobbyist) compressed air.

 

The thing is that the lens is suspended in a spidery framework that allows servos to move it back and forth very rapidly to "follow the wobble" in a DVD track, and it doesn't take much force applied in the wrong direction/place to break them. I've cleaned laser lenses with a cotton bud dampened with isopropyl alcohol,but you have to be very careful.

 

Regards,

Brendon

[Brendon]

I'd try burning the DVD again, using the best quality blank disc I could get and burning it at about half the maximum speed of your burner. That should minimize the chance of a disc read error in the player.

 

If that still doesn't work we might need to look at whether your player is happy with burned DVDs versus pressed silver ones.