Unable To Record / Red No Signal.

[LETSGOGAMETOGETHER]

I have been recording games for a while now, but now I am unable to record xbox games on my Roxio Capture HD Pro. The signal goes through the Roxio into the TV just fine, but my PC isn't registering the signal from the capture box.

 

My PC specs are Intel® Core™ i7-3630QM CPU @ 2.40GHz and has a Windows8 64-bit OS

 

Here is proof that I was able to capture before http://www.youtube.com/watch?v=HbBiO1NufL8

 

I am just really confused, any help would be greatly appreciated.

[Jim_Hardin]

Try a completly different source for your HDMI input... Anything that can produce HDMI Output.

[LETSGOGAMETOGETHER]

I just tried my BluRay player as well as my laptop.

I can see the picture on the TV (just like I could with the xbox), but the preview screen is blank and it says NO signal in red

[Jim_Hardin]

Good enough, let's try a proper repair: (add nothing - skip nothing)

 

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where

Repair

is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

[LETSGOGAMETOGETHER]

Unfortunately, the reboot did not work. The software recognizes the Roxio device as the source, but it still says no signal...

This was working for me 5 days ago, but now it is not.

[Jim_Hardin]

Do it again ~ we have seen it take up to 3 trys to get it right