No Signal In Roxio Capture, Signal In Xsplit

[MDSMVP]

I have been having a problem with the Roxio Capture. When I open the program to record it tells me there is no signal. Though the program does say the input is HDMI, the program tells me No Input in red letters. I do have my Xbox 360 on when this happens. When I open up Xsplit Broadcaster, and I select the Roxio Game Cap HD Pro, the video feed pops up and I can record. Im hoping someone can help me with my problem, because I find the Roxio much easier to record better video than with Xsplit.

[Jim_Hardin]

Do a repair install.

[MDSMVP]

I actually did a repair install for something else before this problem occurred, but I'll try the repair again.

[Jim_Hardin]

Good! Let us know

[MDSMVP]

The repair install finished, and the same problem is still occurring. It recognizes that the Roxio is plugged in with HDMI, but it says no signal. And when I open up Xsplit, the video feed shows and is ready to record.

[MDSMVP]

Would you recommend to remove the program, and re-install the whole thing? Or try something else?

[Jim_Hardin]

Might as well skip to the end

 

This is extensive, but it what I suggest...

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Download and install the

Revo

Uninstaller. Then run it in

Moderate Mode

to remove any traces of Roxio.

 

Create a New User Account with Administrator Privileges.

 

Turn OFF any A/V & Firewall.

 

Reboot and log on to that new account.

 

Copy your entire disc to a new folder on your HDD.

 

In that new folder, right click on Setup.exe and select Properties.

 

Under the Compatibility tab, make sure

nothing

is checked!

 

Right click Setup.exe and select Open.

 

Allow it to Check for Updates (this is for Roxio not Windows)

 

Use the Default Locations!

[MDSMVP]

Thank you for the help. Before I was going to use your last method, I went ahead and removed the program, and then re-installed it. That actually fixed my problem, and again thanks for the help.

[Jim_Hardin]

Great!