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Hello I got a Roxio HD Pro for Christmas and a brand new laptop. I set it all up and it worked perfectly. this was on windows 8. when i updated to windows 8.1 my preview screen went to a solid purple/black screen. i messed around with my xbox 360 and software settings and found out that it will display the preview screen when i set it to 480p on both the xbox 360 and my software. i do not like the way the quality is and so want it to be 1080i resolution on both systems.

 

Computer Specs:

 

HP Pavilion TouchSmart 14 SleekBook

Model: 14-b109wm

Display: 14.0" Diagonal HD BrightView LED

Hard Drive: 500GB

Ram: 4096MB DDR3 SDRAM

Processor: Intel Celeron Processor 877 (1.4GHz)

OS: Windows 8 (Updated to windows 8.1)

 

I feel it is the lack of Roxio to recognize the issue, fix it, and submit an update to everyone. I have looked online about how people change their processor settings around to make it work and i find that to be a waste of time, im not going to mess things up for other applications on my computer so that i can make this work. So if you can find out a way to help me that would be great. (and i have already set my processor to default :P )

post-118111-0-83458600-1393632932_thumb.png

 

My screen

 

Please if anybody can help me out!!

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Hello I got a Roxio HD Pro for Christmas and a brand new laptop. I set it all up and it worked perfectly. this was on windows 8. when i updated to windows 8.1 my preview screen went to a solid purple/black screen. i messed around with my xbox 360 and software settings and found out that it will display the preview screen when i set it to 480p on both the xbox 360 and my software. i do not like the way the quality is and so want it to be 1080i resolution on both systems.

 

Computer Specs:

 

HP Pavilion TouchSmart 14 SleekBook

Model: 14-b109wm

Display: 14.0" Diagonal HD BrightView LED

Hard Drive: 500GB

Ram: 4096MB DDR3 SDRAM

Processor: Intel Celeron Processor 877 (1.4GHz)

OS: Windows 8 (Updated to windows 8.1)

 

I feel it is the lack of Roxio to recognize the issue, fix it, and submit an update to everyone. I have looked online about how people change their processor settings around to make it work and i find that to be a waste of time, im not going to mess things up for other applications on my computer so that i can make this work. So if you can find out a way to help me that would be great. (and i have already set my processor to default :P )

post-118111-0-83458600-1393632932_thumb.png

 

My screen

 

Please if anybody can help me out!!

 

Your system does not meet the minimum specs

 

 

Minimum System Requirements:

  • Microsoft Windows® 8, 7, Vista™ SP2, XP (SP3 for 32 bit & SP2 for 64 bit), Intel® Core 2 Duo Processor 1.8 GHz or AMD Athlon x2 64 2.0 GHz, 2GB RAM
  • Dual Core 2.3 GHz above is recommended for 1080 30p/60i recording.

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...worked fine???

 

Then either you Set the Bar so low it is a tripping hazard or your the only one in the world to get it to run on a Celeron :lol:

 

But to blame Roxio for your way under-spec equipment is ludicrous!!!

 

Sell it or upgrade to the minimum specs +1 ;)

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