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"no Video Input" For The Usb Device - Message Found In Redbox Forum


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here's another "no video input" for the usb device. this has been going on for nearly a month. the sw was installed with admin privs. this win 8 machine is up to date with installed OS and applications, drivers, etc. there are no logged system error messages relate to this. the registration email has no support code. i keep doing loops within the support web site trying to enter a problem report. roxio should probably remove "Easy" from product names.

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