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chip pearson

Nxt2 Pro Always Rejects Discs As Damaged

Question

I've been using Roxio products for years and have always been happy with them. However, in Roxio Creator NXT2 Pro, burning a DVD or CD *always* results in an error indicating that the disc is damaged and cannot be written to. My system has 4 optical drives: 2 x Pioneer Blue Ray burners and 2 x HP DVD burners. I get the error on all 4 optical drives. I've tried using discs from different manufacturors and NXT2 PRO *always* rejects the disc. I've got 16 GB of RAM and a Intel i7 HexCore LGA 2011 CPU, so I can't imagine its a system problem. The vast majority of discs that I burn are data discs, not video or audio. I have 3 x SATA III 4TB Western Digital Black hard drives plus a 512GB SSD as the boot drive, and I've tried moving the source folders to the various drives, and NXT2 PRO still rejects the disc.

 

I never had this problem with NXT. I don't think I ever had a single "bad disc" error in NXT.

I have uninstalled NXT2 PRO and am back using NXT, but I would like to be able to use the new features in NXT2 PRO. I paid a hundred bucks for it and it just does not work. Any disc from any manufacturor on any of my 4 optical drives results ends in a "bad disc" error message.

 

Has anyone else had this problem? Any suggestions? NXT works perfectly and never rejects a disc. NXT2 PRO rejects every disc on every drive. After I bought NXT2 PRO, I waited more than two week before installing, so I get no free tech support. (14 @)$*#&!&! days of free tech support?!?!?! Awful. They should give at least 30 or 60 days.)

 

Thank you for any suggesitons or comments or advice.

 

Cordially,

Chip Pearson

Radial Velocity Computing

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It is a known problem one my W-7 x64 doesn't suffer from!

 

My specs

 

Intel i7-950, Asus P6X58D Premium, Asus GeForce GTX 460 1GB 256-bit GDDR5, 12 GB Corsair Dominator Triple Channel DDR3 1600 SDRAM, Sound Blaster X-Fi Titanium Fatal1ty Professional, Corsair Hydro CWCH50-1 CPU Cooler, Crucial RealSSD C300 128 GB SATA III OS Drive, Raid 0 Stripe Array, JBOD, W-7 Ultimate x64 & W-8 Pro x64

 

You should of stayed with C2012.

 

What new features do you want to use in NXT2?

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To be fair it is not really been nailed down...

 

Some Win 8 PC's seem to suffer this but by no means all. (did it ever show up on a Win 7 PC???)

 

Perhaps it would be a good test to uninstall NXT 2 and put NXT back on to see if the drives start working again... Then you can decide which one to keep :lol:

 

And we do agree that the Tech Support policy is pretty shabby... :(

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Perhaps it would be a good test to uninstall NXT 2 and put NXT back on to see if the drives start working again... Then you can decide which one to keep :lol:

 

 

I have uninstalled NXT2 PRO and am back using NXT, but I would like to be able to use the new features in NXT2 PRO. I paid a hundred bucks for it and it just does not work. Any disc from any manufacturor on any of my 4 optical drives results ends in a "bad disc" error message.

 

:unsure: :unsure: :unsure:

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