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AJ Cardwell

Roxio Media Capture Had Stopped Working Error

Question

I've had my roxio working fine for the past year but all of a sudden the program will not open when the roxio is connected. If I disable the roxio in device manager the program will open fine, its only when the roxio is plugged in / enabled that the program crashes.... any ideas....?

 

 

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Try this:

 

Plug in the RGC Device and then Delete the
2
ONE entrie for it in your Device Manager.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Download and install the
Uninstaller. Then run it in
Moderate Mode
to remove any traces of Roxio.

 

Then turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When the Install competes, turn your AV & Firewall back on and reboot.

 

That should do the trick for you ;)

Edited by Jim_Hardin
Correction

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