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How To Burn A Movie To A Dual Layer Dvd

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i have creator 2011 and am trying to burn movies onto a dual layer disc, im using memorex dvd+r and my burner is a dual layer burner but i keep getting an error when it gets to the burning, im not very computer savy so any help would be greatly appreciated.

Thanks

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i keep getting an error when it gets to the burning,

 

What is the error?

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Failed to start the image writing operation Error while Burning Image

80004003 Error while Aborting

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