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Question

I have Roxio Creater DE 10.1 and have been using it for quite awhile. Recently I have not been able to burn CD's or DVD's correctly. I am working with Windows Vista and went to my control panel, chose system and maintenance, device manager and clicked the hardware tab. I then selected device manager and expanded DVD/CD-ROM Drives. A message came up saying that my program was installed properly. I have had this same issue with my Windows Media Player, with the same results.

Can anyone tell me what the problem is and how to correct it? Thanks!

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If your system doesn't see any drives it's the Microsoft filter fix.

 

If Roxio doesn't see your drives it's the Roxio pxengine fix.

 

Which one is it?

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