Jump to content
  • 0

Question

when I try to export my video, the render window does not load at all, no matter how long I wait. there is no progress when loading, and no video quality will work. I didn't change any settings and I have successfully converted videos to high quality mp4s on my windows 8. is there something i'm missing?

Share this post


Link to post
Share on other sites

1 answer to this question

Recommended Posts

  • 0

First thing to do is to turn off your Anti Virus, Firewalls, Registry Cleaners, etc.

 

Unplug your RGC Device and put it aside until you are completely finished.

 

Now insert your Roxio Disc.

 

Be sure you accept the offer to Check for Updates (this is for Roxio, not Windows)

 

When you reach the screen where
Repair
is offered, choose that!

 

When the Repair competes, turn your AV & Firewall back on and reboot.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×