Edit Song Information Missing In Right Click Context Menu

[FastBrad]

After installing Roxio NXT 2 on a newly installed Windows 8.1 X64 I don't see the "Edit Song Information" in the context menu when I right click on an .mp3 file. I have installed the same version on my previous computer and it was there. I have uninstalled NXT and reinstalled, I have also restored windows to a previous restore point before NXT was installed and it still did not work. Can anyone help me fix this?

[Brendon]

After a third time, it finally worked. I honestly don't know what I did differently.

 

I must confess I don't know if it's Roxio software or Windows which is to blame for that, but it often seems to happen.

[FastBrad]

I purchased Creator NXT Pro 3 and installed hoping that I wouldn't have any trouble with the context menu like I did with the previous version. After installing it I had the same problem, no "edit song information" in the right click context menu. So I turned off UAC, restarted the computer and checked again. Nothing in the context menu. Turned the UAC back on, restarted the computer and it appeared. I am convinced it has something to do with UAC. Anyway, I got it working without too much aggravation. I hope this helps someone looking for answers.

[Brendon]

Thanks Fastbrad,

 

It doesn't give the whole answer, but it certainly tells people with the problem where to start poking it with a sharp stick.

 

Regards,

Brendon

[cdanteek]

I guess you need to check with someone else running the software on Windows 8.1 x64 now.

 

I have it on my W-8.1 x64 running NXT2 Pro.

 

[Brendon]

Okay, so it works for Oldfield and Gn'R . . . .

 

No, that's not what I meant. It works on CD's 8.1 machine, so it's not a feature of NXT 2 that Windows 8.1 won't support.

 

FastBrad, what does show when you right-click on an MP3?

Has some other software over-ridden and replaced that menu option with something else?

 

 

Brendon

[FastBrad]

I thought I would take the time to update this thread. I had it happen a couple of time since posting this and I spent some time tracking it down. I found that one of my programs, a surveillance client software, turned off my UAC. For some reason, it needed it off during installation. I turned it back to "Notify me only when apps try to make changes to my computer (default)" after the installation was finished and bingo the context menu entry was back. Not sure why the UAC effected it but there it is. Ü I hope this helps someone else with the same problem

[Jim_Hardin]

Interesting... If you turn Off UAC now, does it disappear???

 

[FastBrad]

Well, no I turned off the UAC, restarted and it does not disappear, this is so strange.

[FastBrad]

I did try to add it by editing the registry using the RxTagEdit.exe file but had an undesired effect. When executed, it opened up two windows. The "Roxio Edit Audio Tags" window and the second "Media Selector" so I need to select the file again. This is actually the second time this has happened after reinstalling Windows from scratch and then installing NXT 2. After a third time, it finally worked. I honestly don't know what I did differently.

[Jim_Hardin]

That is strange, but then we are dealing with Windows

[Brendon]

Hello FastBrad,

 

I don't have an 8.1 x64 machine operating at present, but on my 32-bit XP, NXT 2 does have that context menu.

 

 

It is provided by the file DC_ShellExt.dll which is found on my system in C:\Program Files\Roxio Creator NXT 2\Virtual Drive\, and that dll calls RxTagEdit15.exe when it is executed.

 

Hope the small amount of info above helps. I guess you need to check with someone else running the software on Windows 8.1 x64 now.

 

 

Brendon