Video Editor Add Audio Drop Down Doesn't Stay Down

[JimmyFro]

Hi

I'm using NT 2 on a new Dell inspiron with Windows 8 64bit 12gig ram. When I'm editing video and choose ADD AUDIO - to music, the BROWSE drop-down menu drops for 1 sec and springs back up, disallowing me to select audio file. I've shut down restarted several times and still same issue. I tried MY MEDIA, but it can't find the particular mp3 i want in my directory. Please advise.

[cdanteek]

[utellem]

I am having the same problem. I see the previous post and have tried many, many times to use that arrow to navigate to my audio file. It drops down the directories on my hard drive for a split second, turns them into unrecognizable garble, then tells me there are no items to show in this view. I have tried using the media, drag and drop, trying to place the audio on music, narration, so forth. and I get the same results. Any suggestions?

 

By the way, I am using Windows 8, 64 bit computer.

[Jim_Hardin]

Then it would be a Windows or Screen setting that you are using... I run Win8 on Dell's and have never seen this issue

[utellem]

Any suggestions on which one? I have lots of video programs and have never seen this type of event before. I really need the program this week. It is also interesting that it does not do this on the add video feature--just the audio.

[cdanteek]

If this is what your seeing with Media Selector Docked it is a known problem? Click the WMV link below.

 

Use the options on the top left Add Photo/Video and Add Background Audio and the Media Selector that pops up.

 

Does that help?

 

11.wmv

 

[utellem]

Afraid not. I have tried it from the drop down files as well. I uninstalled and did a reinstall and got three error messages in the following order. Not sure if they has anything to do with it or not, but the problem remains.

 

Can't create output file

C:\User\Name\AppData\Local\Temp\EMC_150_MPI_R13\EMC_14X\Risio Creator NTX2.msi

 

Setup has determined that your configuration does not support any of the included products.

 

Can't create output file

C:\User\Name\AppData\Local\Temp\EMC_Content_150_MPI_Pro\bin\ProductVersion.dll

 

I captured the problem and you can watch it. Please excuse the watermark across the center but I needed to reduce the size. I think you can still see the problem.

http://utellem.com/roxio/roxio.wmv

[utellem]

I have never gotten this problem fixed. Obviously I don't use Roxio all that often but I have another project that needs to be completed and here I am again. Since July, I have had a hard drive failure so I have reinstalled everything--Windows, Roxio, everything. If anyone has any suggestions, I would like to hear them.

[sknis]

Might be a mouse problem ! Double check how you have it set up and how folders are set for viewing in your operating system. The latest problem may be because of your computer monitor set up. Are your computer fonts set to 96 dpi?.

 

Please run and post the dxdiag.exe evaluation of your computer (instructions). There is no personal information other than what you named your computer.

[Jim_Hardin]

Yes that will give us a lot more to work with