I'm running a Mac Book Pro on Mavericks 10.9.3. I use Toast Titanium mostly for its TiVo Transfer application to grab shows from my TiVo for archiving. This has been working fine for years.
Recently, upon running Toast to burn a CD, Toast informed me that Toast version 10.0.9 was available. I downloaded the new version as a .dmg file, mounted it, and dragged the Toast Titanium folder from the disk image to my Appications folder. I replaced the existing folder.
Upon running the new Toast for the first time, I recall it asked me a few questions including whether I wanted to install some TiVo-related stuff. I declined (I think this was the start of my problems). It didn't ask me to re-enter my product key/serial number info, and when I do About Toast Titanium 10, I see the program is registered to me with my serial number.
I went to use TiVo Transfer and discovered it missing. Now, for the life of me, I cannot seem to reinstall Toast and get it to ask me about installing TiVo-related programs. I've used the Finder's search feature, including system files, to remove every preference and application-support item I can find by searching for "toast", "tivo", and "roxio".
Since the registeration is sticking around, that's being stored somewhere I'm not getting to, and I'm hoping that if I can find and delete that, it will think it's a fresh install. Oddly, it seemed to think it was fresh since it asked about installing TiVo-related items even though it never asked for my serial number.
Hi,
I'm running a Mac Book Pro on Mavericks 10.9.3. I use Toast Titanium mostly for its TiVo Transfer application to grab shows from my TiVo for archiving. This has been working fine for years.
Recently, upon running Toast to burn a CD, Toast informed me that Toast version 10.0.9 was available. I downloaded the new version as a .dmg file, mounted it, and dragged the Toast Titanium folder from the disk image to my Appications folder. I replaced the existing folder.
Upon running the new Toast for the first time, I recall it asked me a few questions including whether I wanted to install some TiVo-related stuff. I declined (I think this was the start of my problems). It didn't ask me to re-enter my product key/serial number info, and when I do About Toast Titanium 10, I see the program is registered to me with my serial number.
I went to use TiVo Transfer and discovered it missing. Now, for the life of me, I cannot seem to reinstall Toast and get it to ask me about installing TiVo-related programs. I've used the Finder's search feature, including system files, to remove every preference and application-support item I can find by searching for "toast", "tivo", and "roxio".
Since the registeration is sticking around, that's being stored somewhere I'm not getting to, and I'm hoping that if I can find and delete that, it will think it's a fresh install. Oddly, it seemed to think it was fresh since it asked about installing TiVo-related items even though it never asked for my serial number.
Ideas?
-Eric
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