Photoshow Keeps Crashing

[NUCA]

Have made several shows with Photoshow 6 with no problems. I uploaded to folders of photos for this photoshow. Had no problem rearranging the photos from the first folder, but everytime I click on an image from the other folder the program crashes, simply closes. I don't have the disc but downloaded it. So I don't know if I can reinstall. Any thoughts?

[sknis]

Does the program now work? If not, what errors are you getting? Are your images an extra large size much over 3-5000mb? You may need to resize them down. You will not lose resolution because the program slide shows are standard definition (720 by 480).

 

A registry cleaner will sometimes break a properly operating program; that is why I suggested removing it. Here is an article to read (link); I agree with MOST of it.. If you have things like Norton360, System Mechanic, etc. You have a registry cleaner. In 360, you can disable it, in other programs you can chose to turn it off or just not use it.

[NUCA]

The program still does not work for this particular slide show. When the program crashes, is just closes--no error message--just closes. Many of the pictures I am using are large 5+meg, but many are jpg logo images that are well less than 1 meg. I don't seem to have any trouble moving the photos around, but when usually it is when I click on logo images it closes.

 

I think I may have resolved the problem. When I pulled one of the logos into photoshop, I got the following error message:"This document uses an unsupported color mode. Photoshop Elements only supports RGB, Greyscale, and Indexed color." It gave me the option to convert to rgb, which I did, and the program no longer closes when I click on it. Go figure!

 

Thanks so much for your help.

[sknis]

Yes, you can reinstall from your member's page and that would be the best way to go.

 

Your post is a bit confusing. Are you making the PhotoShow on the desktop version or on the on-line version?

 

Where are these folders you are talking about? Can you make a new folder and place a copy of the images in that folder so all you have is one to upload to the program?

 

Get rid of any and all registry cleaners.

[NUCA]

Thanks for your response. I unistalled and reinstalled the program. And moved all the pix into one folder. I am using the desktop version of the program. Your message also said get rid of all registry cleaners. As you can see, I am a newbie. Can you point me to a link that can tell me how to do that? Thanks for your help!