Frustrated with this product.

[Tope]

I am so frustrated with this program. I just bought it tonight and I am having problem after problem. Mostly with trying to get my video off my camera.

 

After hours and 3 problems fixed I come across this little hidden gem,

 

TDigital Camcorders

Digital Camcorders

 

Sony DCR-TRV19

Sony DCR-TRV460

Canon ZR 25

Canon Optura60

Canon Elura80

JVC GR-DZ7U

JVC GR-HD1

Panasonic GS-PV250

Sony HD FX1 (DV mode)

 

so bassically I've wasted my money on a program that doesnt support my camcorder. I have a Panasonic PV-Gs16. Not supported by this program.

 

WHY isnt this posted on the box???? If I knew my camera wouldnt be supported I would have never bought this program.

 

Anyone have sugestions before I use my discs as $80 coasters?

 

Tope

[grandpabruce]

I am so frustrated with this program. I just bought it tonight and I am having problem after problem. Mostly with trying to get my video off my camera.

 

After hours and 3 problems fixed I come across this little hidden gem,

 

TDigital Camcorders

Digital Camcorders

 

Sony DCR-TRV19

Sony DCR-TRV460

Canon ZR 25

Canon Optura60

Canon Elura80

JVC GR-DZ7U

JVC GR-HD1

Panasonic GS-PV250

Sony HD FX1 (DV mode)

 

so bassically I've wasted my money on a program that doesnt support my camcorder. I have a Panasonic PV-Gs16. Not supported by this program.

 

WHY isnt this posted on the box???? If I knew my camera wouldnt be supported I would have never bought this program.

 

Anyone have sugestions before I use my discs as $80 coasters?

 

Tope

 

Your video camera will probably work if you connect it via firewire.

[bimicher]

I am so frustrated with this program. I just bought it tonight and I am having problem after problem. Mostly with trying to get my video off my camera.

 

After hours and 3 problems fixed I come across this little hidden gem,

 

TDigital Camcorders

Digital Camcorders

 

Sony DCR-TRV19

Sony DCR-TRV460

Canon ZR 25

Canon Optura60

Canon Elura80

JVC GR-DZ7U

JVC GR-HD1

Panasonic GS-PV250

Sony HD FX1 (DV mode)

 

so bassically I've wasted my money on a program that doesnt support my camcorder. I have a Panasonic PV-Gs16. Not supported by this program.

 

WHY isnt this posted on the box???? If I knew my camera wouldnt be supported I would have never bought this program.

 

Anyone have sugestions before I use my discs as $80 coasters?

 

Tope

So you think every camcorder should be listed? My Sony is not listed either and it works just fine'Have you connected via Firewire as Bruce suggested? Have you tried capturing using Windows Movie Maker or the software that came with the camera? You have not given any information about what you have done so far.