Cannot Transfer Vhs With Video Import In Roxio Creator Nxt 2

[TimothyMThomas]

I purchased the Roxio Video Capture Device in April 2011 and used it with my Roxio Easy Media Creator 10 to import a couple of VHS tapes during that year. Now I need to do it again, however I have since upgraded to Roxio Creator NXT Pro 2 last December and now it is not working! This is on the same PC - a Windows 7 32-bit PC - and the same Video Capture Device. Only difference is upgraded Roxio software. I actually kept my Easy Media Creator 10 as well, but the Import is displaying the same bugs that the NXT Pro software is displaying! Specifically: the audio comes out choppy when trying to import the video, and then when I play it back, the audio is super-fast and out of synch. Any ideas? Something that should be extremely simple is turning out to be ridiculously time consuming!

[cdanteek]

Open device manager and expand sound video and game controllers. Now plug in the Roxio USB Device and look for entries under 'sound video and game controllers' what shows up and does any entry show under other device when it's plugged in?

[Jim_Hardin]

 

 

Any ideas? Something that should be extremely simple is turning out to be ridiculously time consuming!

 

NOTHING in Video is "simple"

[TimothyMThomas]

Open device manager and expand sound video and game controllers. Now plug in the Roxio USB Device and look for entries under 'sound video and game controllers' what shows up and does any entry show under other device when it's plugged in?

Device Manager looks fine. It shows up in the Roxio tool and I'm able to play the video, but video doesn't play correctly.

[TimothyMThomas]

NOTHING in Video is "simple"

Maybe so, but I think if you buy something it should be expected to work as advertised or you get a refund. Any ideas on why this version of the software isn't working with the Roxio USB Device? Or if there's a workaround to make it work?

[cdanteek]

Device Manager looks fine. It shows up in the Roxio tool and I'm able to play the video, but video doesn't play correctly.

 

I never asked if Device Manage looked fine!

 

I asked specific questions needed to assist you.

 

If you won't answer them I'm done here.

[TimothyMThomas]

cdanteek, that was shorthand for "I checked the things you mentioned and they are not an issue". In other words, no "other device" entries, and the entries that do appear make sense (Dazzle Video Capture USB Audio Device, Realtek High Definition Audio, USB 2861 Video).

[cdanteek]

The Dazzle Video Capture USB Audio Device was sold to work with Roxio Easy Media Creator 10.

 

I don't have one to test with Nxt2 but I would bet it won't work with the drivers bundle with Nxt2 for this device, click here, http://www.roxio.com/enu/products/creator/device/overview.html

[ogdens]

Go the Link provided in post #8.

[TimothyMThomas]

The Dazzle Video Capture USB Audio Device was sold to work with Roxio Easy Media Creator 10.

 

I don't have one to test with Nxt2 but I would bet it won't work with the drivers bundle with Nxt2 for this device, click here, http://www.roxio.com...e/overview.html

Thanks cdanteek. Wow if that's true -- how ridiculously frustrating. I upgraded to Nxt2 because version 10 is not compatible with Windows 7, so when I upgraded to Win7 I had to upgrade Roxio as well. Now, if you are right, I find that doing this turned a perfectly good hardware device into a useless hunk of junk that I only had a chance to use one time. What a waste of money, unfortunately. Do you know if they make a newer version compatible with Nxt2? Or if anyone else makes a comparable product?

[TimothyMThomas]

Yeah I see, thanks ogdens. Wow. At least I know to stop wasting time troubleshooting. I will complain to Roxio Support and see about a refund for either the upgrade or the device. Thanks all.

[ogdens]

Go for it, you have nothing to loose.