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ProfessorJay

Cannot Activate Product With Product Key...

Question

Hello,

 

I bought Roxio VHS to DVD 3 today from a retail store.

 

The Product Key would not activate the product.

 

Windows 8.1--desktop mode

 

Please help.

 

Jay

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6 answers to this question

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There was a problem with Best Buy activating the product at the check out when bought. I would contact the store manager about it?

 

If you don't get any help send a personnel message with all details to, Rox-Ralf at the link below.

 

http://forums.suppor...05729-rox-ralf/

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Why would it matter where I bought it?

 

Roxio should deal with the issue.

 

I'm not Roxio and not here to argue the point!

 

I told you a way to fix it, I would suggest doing it.

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Why would it matter where I bought it?

 

Roxio should deal with the issue.

It doesn't really matter "where" you bought it, but there are a number of items that have to be activated through the purchase transaction, such as cell phones and the like. If the transaction at the register doesn't go through properly, that's the responsibility of the store where you purchased it.

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Our only option is to PM Ralph? Why the hell did I have to sign up for a random forum to use software I spent 70 bucks on to get support? This is ridiculous.

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Our only option is to PM Ralph? Why the hell did I have to sign up for a random forum to use software I spent 70 bucks on to get support? This is ridiculous.

 

No one is here to argue with you. You were told how to take care of the problem in Post #2.

 

Aside: All hijacking posts have been merged.

 

Edit: It looks like someone has dumped your multiple posts.

Edited by grandpabruce

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