Roxio Video Wave Has Stopped Working Plz Help - Split From Another Person's Topic

[Mr.Fixxle]

guys I need help when I click edit and share (btw I have hd pro) and open it, it says Roxio video wave has stopped working plz help

[sknis]

MCC, Please confirm what product you are trying to use. The original poster had Creator 2010 (we think).

 

The second blue text above (link) is how to run a dxdiag.exe evaluation of your computer, Please follow the directions and post the text file. There is no personal information other than what you call your computer but it provide much more information that what you had to share in your post. .

[mccollins97]

I am having the same issue. Mine has never worked that I know of. We installed it & never tried to use it until.

• Error code or issue: Video Wave has quit working
  
• What kind of project were you working on: attempting to open the Video Edit Advance option
  
• What kinds of files were you using and where did you get them?
  
• Did you complete your project or did it stop at a certain point in the process? while opening the opition
  
• Have you ever successfully completed the task that you are contacting us about? No
  
• Did you make any changes to your computer recently? (new applications, updates, etc) If so, what? No
  

 

Tell us about your computer

 

Your computer specifications have a huge impact on software performance and functionality.

• Operating System (including service packs): Windows 7 Service pack 1
  
• Make: Dell
  
• Model: XPS Desktop
  
• Video card NVIDIA
  
• Processor speed:
  
• RAM: 3.20
  
• Free hard drive space: 195GB
  
• I last did an operating system update on: 5/15/2014
  

[sknis]

hd pro version of what? What is written on the box? Has it ever worked?

 

Please answer these questions (link) and provide this information (link)..