CTarna Posted July 22, 2014 Report Share Posted July 22, 2014 As I see no search option in the forum, I am sorry I am asking a question that I am sure has been answered several (if not more) times already. I am getting the following error when opening up any drive based option in NXT 2 Pro: no drive detected (see attached photo) Please help as I am EXTREMELY frustrated by the complete lack of phone support by Corel/Roxio. Thanks. CT Link to comment Share on other sites More sharing options...
CTarna Posted July 23, 2014 Author Report Share Posted July 23, 2014 Hi Charlie, MS uses entries in a registry key to enable Windows to see your drives, and Roxio installs its own filter in the same registry key so the Roxio programs can also see the drives. The filter [the PX engine] is installed by the Roxio software, but it sometimes gets knocked out of kilter for odd and mostly unexplained reasons. When that happens the Roxio programs can't see the drives any more. Then, reinstalling the PX engine according to Cdanteek's nicely detailed instructions is needed to fix the situation. Regards, Brendon Brendon- Thank you for the information. Link to comment Share on other sites More sharing options...
CTarna Posted July 22, 2014 Author Report Share Posted July 22, 2014 As I see no search option in the forum, I am sorry I am asking a question that I am sure has been answered several (if not more) times already. I am getting the following error when opening up any drive based option in NXT 2 Pro: no drive detected (see attached photo) Please help as I am EXTREMELY frustrated by the complete lack of phone support by Corel/Roxio. Thanks. CT BTW - I have 2 internal and 1 external drives attached. Link to comment Share on other sites More sharing options...
cdanteek Posted July 22, 2014 Report Share Posted July 22, 2014 Do the drives show in My Computer? If so follow below, if not post that. Follow post #6 to the 'T' don't add anything and don't skip anything. http://forums.support.roxio.com/topic/74799-no-drive-detected/page__view__findpost__p__374534 Link to comment Share on other sites More sharing options...
CTarna Posted July 22, 2014 Author Report Share Posted July 22, 2014 Do the drives show in My Computer? If so follow below, if not post that. Follow post #6 to the 'T' don't add anything and don't skip anything. http://forums.suppor...post__p__374534 cdanteek I found your post under the Creator 10 forum and just followed it, exactly. It ran, I restarted, but the issue still exists. I see you have been very thorough with others in the past, and I appreciate your efforts. Can you suggest any next steps? A little more info- I had Creator Pro 2010 installed and had tried your solution. When it didn't work, I purchased NXT 2 Pro (for its Win8 compatibility). I did the uninstall of 2010 before installing NXT 2. Thank youvery much. Charlie T. Link to comment Share on other sites More sharing options...
cdanteek Posted July 22, 2014 Report Share Posted July 22, 2014 Do the drives show in My Computer? Link to comment Share on other sites More sharing options...
CTarna Posted July 22, 2014 Author Report Share Posted July 22, 2014 Do the drives show in My Computer? Yes, all of them. A tad more info, not sure if it's relevant, I installed the program on my D (secondary) drive, not C. Link to comment Share on other sites More sharing options...
CTarna Posted July 22, 2014 Author Report Share Posted July 22, 2014 Not seeing how to attach another photo here, but there are 2 new "icons" (really objects) on my desktop showing the Audio CD (drive E) and blank CD (drive F) asking me what I want to do. OK, just re-opened the NXT 2 Pro and the drives are now populated. I didn't do a thing (except wait and type out these messages- oh, and create an avatar for the forum) since I last tried. Hmm. Thank you for the help, again. Any chance you could explain to me what ws in that patch, and why I needed it (and possibly why it isn't included in the s/w)? Charlie Link to comment Share on other sites More sharing options...
cdanteek Posted July 22, 2014 Report Share Posted July 22, 2014 Not seeing how to attach another photo here, but there are 2 new "icons" (really objects) on my desktop showing the Audio CD (drive E) and blank CD (drive F) asking me what I want to do. OK, just re-opened the NXT 2 Pro and the drives are now populated. I didn't do a thing (except wait and type out these messages- oh, and create an avatar for the forum) since I last tried. Hmm. Thank you for the help, again. Any chance you could explain to me what ws in that patch, and why I needed it (and possibly why it isn't included in the s/w)? Charlie Did you reboot the PC after following "Follow post #6 to the 'T' don't add anything and don't skip anything" ??? Link to comment Share on other sites More sharing options...
CTarna Posted July 22, 2014 Author Report Share Posted July 22, 2014 Did you reboot the PC after following "Follow post #6 to the 'T' don't add anything and don't skip anything" ??? Of course! It was in the directions! Initially, I was RDPing into my home PC. I did try again using TeamViewer. Maybe RDP was causing an issue... Link to comment Share on other sites More sharing options...
cdanteek Posted July 22, 2014 Report Share Posted July 22, 2014 Of course! It was in the directions! Initially, I was RDPing into my home PC. I did try again using TeamViewer. Maybe RDP was causing an issue... Many here don't follow directions, it's nice to see a user that does follow directions. Could be try RDP again and see? Link to comment Share on other sites More sharing options...
CTarna Posted July 22, 2014 Author Report Share Posted July 22, 2014 I remember, back in the old days, you need to run a micro-program from within Roxio just to discover the attached drives before you could even use the product. I probably even have those early versions stored in a box in the garage somewhere. Thanks again for your time. Link to comment Share on other sites More sharing options...
Brendon Posted July 22, 2014 Report Share Posted July 22, 2014 Any chance you could explain to me what ws in that patch, and why I needed it (and possibly why it isn't included in the s/w)? Hi Charlie, MS uses entries in a registry key to enable Windows to see your drives, and Roxio installs its own filter in the same registry key so the Roxio programs can also see the drives. The filter [the PX engine] is installed by the Roxio software, but it sometimes gets knocked out of kilter for odd and mostly unexplained reasons. When that happens the Roxio programs can't see the drives any more. Then, reinstalling the PX engine according to Cdanteek's nicely detailed instructions is needed to fix the situation. Regards, Brendon Link to comment Share on other sites More sharing options...
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CTarna
As I see no search option in the forum, I am sorry I am asking a question that I am sure has been answered several (if not more) times already.
I am getting the following error when opening up any drive based option in NXT 2 Pro: no drive detected (see attached photo)
Please help as I am EXTREMELY frustrated by the complete lack of phone support by Corel/Roxio.
Thanks.
CT
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