husa4342 Posted July 31, 2014 Report Share Posted July 31, 2014 hopefully the log file will tell you guys something that can help me get this installed. windows 7, 64 bit, running as admin LogFile 14-07-30 19-01.zip Link to comment Share on other sites More sharing options...
Jim_Hardin Posted August 3, 2014 Report Share Posted August 3, 2014 No you have reached the end of the line... You probably left out a step or two of the expanded procedure I gave you. Maybe your most recent install log? Link to comment Share on other sites More sharing options...
husa4342 Posted August 2, 2014 Author Report Share Posted August 2, 2014 Gave all that a shot, still same interupted message. any other thing i could check? Link to comment Share on other sites More sharing options...
Jim_Hardin Posted August 1, 2014 Report Share Posted August 1, 2014 This is extensive, but it what I suggest... Unplug your RGC Device and put it aside until you are completely finished. Download and install the Revo Uninstaller. Then run it in Moderate Mode to remove any traces of Roxio. Create a New User Account with Administrator Privileges. Turn OFF any A/V & Firewall. Reboot and log on to that new account. Copy your entire disc to a new folder on your HDD. In that new folder, right click on Setup.exe and select Properties. Under the Compatibility tab, make sure nothing is checked! Right click Setup.exe and select Open. Allow it to Check for Updates (this is for Roxio not Windows) Use the Default Locations! When the Install competes, turn your AV & Firewall back on and reboot. Link to comment Share on other sites More sharing options...
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husa4342
hopefully the log file will tell you guys something that can help me get this installed. windows 7, 64 bit, running as admin
LogFile 14-07-30 19-01.zip
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